Customer Forms
Below you will find the most commonly used forms and applications for current and future residential or commercial customers. Any of these forms can be filled out and mailed to our business address below or can be emailed directly to info@hseutilities.com Please note any contract or form requiring a signature will need to be printed and signed by hand before sending digitally or by mail.
Customer Notifications
Public notice is hereby given that on September 13, 2024, Hamilton Southeastern Utilities, Inc. filed with the Indiana Utility Regulatory Commission (“Commission”) a Petition requesting: (1) authority to modify its System Development Charge for its service territory to reflect its most recent infrastructure capital costs and wastewater treatment availability fees pursuant to the Commission’s Order in Cause No. 45929, and (2) approval of a new rate schedule and revised tariff to reflect the modified System Development Charge. A copy of the Petition is on file with the Commission in Cause No. 46121. Any objections to the filing should be made to the following:
Indiana Utility Regulatory Commission
Attn: Secretary of the Commission
PNC Center
101 West Washington Street
Suite 1500 East
Indianapolis, Indiana 46204
Telephone: (317) 232-2701
Facsimile: (317) 232-6758
Office of Utility Consumer Counselor
PNC Center
115 West Washington Street
Suite 1500 South
Indianapolis, Indiana 46204
Telephone: (317) 232-2494
Toll free: (888) 441-2494
Facsimile: (317) 232-5923
Current Field Work
Sewer Cleaning
Mainline Camera
Lateral Video
Why is this work important?
Sewer Cleaning
As wastewater networks age, the risk of deterioration, blockages, and collapses becomes a major concern. As a result, municipalities worldwide are taking proactive measures to improve performance levels of their sewer systems. Cleaning and inspecting sewer lines are essential to maintaining a properly functioning system; these activities further a community’s reinvestment into its wastewater infrastructure.
-EPA
Mainline Camera
As mentioned in the sewer cleaning work description, aging waste-water systems need to be monitored to ensure the highest levels of productivity. To ensure the integrity of our system, we use in-line cameras to video miles of pipe every year.
Lateral Video
For the same reasons we video our mainline pipes, we inspect the lateral pipe running from residential and commercial properties to guarantee functionality and integrity.
We will remove the sewer cleaning signs from the area as soon as the cleaning has been completed in that area. If the sign is still posted all of the cleaning has not been completed. These notifications are for our customer’s convenience and although we try to keep these up to date the best we can there may be work in other areas of our service area throughout the year
Do you notice a sewer odor inside?
Odors caused by dry traps
Each plumbing fixture (toilet, sink, shower, floor drain, etc.) is connected to this system of pipes that carry the wastewater to the sanitary sewer. Each one of these connections has the potential to have (and most do have) a “trap” to keep odor from coming rising back through the pipes into your house. If you do notice a sewer odor in your home, be sure to check all of these traps by pouring water down each drain and check for odors after a brief period of time. Connections that are not often used, such as guest bathrooms or any fixture not in use while on extended leave, have a greater potential to have this occur.
Odors caused by wax rings
If you have checked the traps in your house and are continuing to notice a sewer odor, the next place to check would be the wax ring connecting your toilets to the flange. This wax ring acts as a barrier for sewer gasses and when installed incorrectly can lead to not only a lack of odor control, but can cause contaminated water leakage. Be sure to check the wax rings on newly installed, and dated toilets if you continue to smell a sewer odor in your home.