2019 Upcoming Construction - Click to show More

  • 106th Street & Cumberland Rd. force main fracture repair:
    Engineering work is taking place prior to making repairs to the sanitary force main. Due to the hill side related utilities, it is imperative for Citizens Water to be able to ensure water main service and safety of its customers prior to HSEU performing repair work of its force main on the south side of the Pine Bluff Overlook Development, located east of the above referenced intersection.
  • 116th Street Lift Station Upgrade:
    HSEU is presently completing electrical service upgrade work for this facility. This has included a new backup power generator, pad mounted transformer with increase capacity, new dual action macerator due to increased “non-flushable” disposable paper products, and all new control system and switch gear.
  • Thorpe Creek Lift Station
    Preliminary construction work will be taking place over the next few months in preparation for a complete renovation of the Thorpe Creek lift station facility, located east of the Geist Overlook Subdivision (near E. 116th Street & Ringer Rd). Hence, the walking path in the area accessed off Gatwick View Dr. may be closed due to construction traffic. Notification of the timing for this work will also be provided by the City of Fishers Parks Department.
  • Force Main Easements
    HSEU does not permit trees to be placed within 10-feet from the mature drip line of the sanitary sewer force main. Therefore, the Utility will be reviewing force main easements this summer for tree encroachment. The initial review will collect tree location and species information. The Utility will be working with an arborist as part of the review. Trees identified as intrusive will be removed by the homeowner. A review of your plot plan will disclose pertinent easement information.
  • A new dual cutting macerator to protect the pumps form blockage due to the abundance of “non-flushable” paper products (handy wipe type) injected in to the collection system. This item is slated for installation following repair of fractured force main.
  • As temperatures rise, this facility and its close proximity to round-about is anticipated to become an odor issue at times. HSEU continues to evaluate and experiment with solutions to reduce the impact. This facility receives flow from over 7-miles away which when combined with high residence time gravity flow and force main components complicates mitigation efforts

2018 Rate Change Information - Click to show More

Notice is hereby given that Hamilton Southeastern Utilities, Inc. (“HSE”) will be filing a request with the Indiana Utility Regulatory Commission (“IURC”) on or before March 25, 2018 to adjust its rates to comply with the new tax structure imposed by the Tax Cuts and Jobs Act of 2017 as ordered by the IURC in Cause No. 45032. HSE will be requesting an across-the-board rate decrease affecting all customer classes. HSE expects approval of the request and filing at a minimum of thirty (30) days following the date of such filing.  Any objections to the filing should be made to the following: Indiana Utility Regulatory Commission, Attn: Secretary of the Commission, 101 W. Washington Street, Suite 1500E, Indianapolis, Indiana 46204; and to the Office of the Utility Consumer Counselor, 115 W. Washington Street, Suite 1500S, Indianapolis, Indiana 46204.

The following work is being performed in the listed subdivisions:

Sewer Cleaning
Click here to get more information on what to do to prepare

-Waters Edge
-Covington Estates
-Lantern Pines
-Covington Grove
-Muir Woods
-Wellington Place

Mainline Camera Work

-2019 Camera work will begin shortly

Lateral Video Inspection
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-Rolling Knoll

We will remove the sewer cleaning signs from the area as soon as the cleaning has been completed in that area. If the sign is still posted all of the cleaning has not been completed.

The notifications above are for our customer’s convenience and although we try to keep these up to date the best we can there may be work in other areas of our service area throughout the year

Why is this work important?

Sewer Cleaning

As waste-water networks age, the risk of deterioration, blockages, and collapses becomes a major concern. As a result, municipalities worldwide are taking proactive measures to improve performance levels of their sewer systems. Cleaning and inspecting sewer lines are essential to maintaining a properly functioning system; these activities further a community’s reinvestment into its wastewater infrastructure.


Mainline Camera Work 

As mentioned in the sewer cleaning work description, aging waste-water systems need to be monitored to ensure the highest levels of productivity. To ensure the integrity of our system, we use in-line cameras to video over 430,000 feet of pipe every year.

Lateral Video Inspection

For the same reasons we video our mainline pipes, we inspect the lateral pipe running from residential and commercial properties to guarantee functionality and integrity.

Is your sump pump or drain connection illegal?

Illegal Sump Pump Connections

Image Credit: The Post Standard –

For a better picture of illegal / legal sump pump and drain connections, please click the associated picture. Should you have any other questions regarding legality of your connection, please feel free to contact us via our contact form.

on October 13 • by

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